Cookie Policy

1. Essential Cookies

These cookies are required for the website to function properly.

They enable features such as:

  • Secure login
  • Shopping cart
  • Checkout
  • Payment processing
  • Order tracking
  • Security verification
  • Fraud prevention
  • Session management

Without these cookies, certain parts of our website may not function correctly.


2. Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They collect information such as:

  • Pages visited
  • Time spent on pages
  • Website speed
  • Device type
  • Browser type
  • Traffic sources
  • User interactions

This information helps us improve website performance and customer experience.

Examples include:

  • Google Analytics 4 (GA4)
  • Google Tag Manager

3. Functional Cookies

These cookies remember your preferences to improve usability.

Examples include:

  • Preferred language
  • Preferred currency
  • Country selection
  • Saved login sessions
  • Product preferences
  • Wishlist items

4. Advertising Cookies

Advertising cookies help us show more relevant advertisements and measure marketing performance.

These cookies may be used to:

  • Measure advertising campaigns
  • Track conversions
  • Build audiences
  • Limit repeated advertisements
  • Personalize ads based on browsing activity

Advertising technologies may include:

  • Google Ads
  • Google Merchant Center
  • Meta Pixel
  • Meta Conversions API
  • TikTok Pixel
  • TikTok Events API

5. Security Cookies

Security cookies help protect both our customers and our website.

These cookies assist with:

  • Fraud detection
  • Account protection
  • Bot prevention
  • Secure payment verification
  • Session validation

Third-Party Cookies

Some cookies are placed by trusted third-party service providers that help us operate our business.

These may include:

  • Google
  • Meta (Facebook & Instagram)
  • TikTok
  • DHL (shipment tracking where applicable)
  • Payment service providers
  • Customer support platforms
  • Email marketing providers

Each third party processes information according to its own privacy policy.


How Long Cookies Are Stored

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies

These expire automatically when you close your browser.

Persistent Cookies

These remain on your device until:

  • They expire automatically, or
  • You manually delete them.

The duration varies depending on the cookie's purpose.


Managing Cookies

Most web browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies
  • Disable specific cookies
  • Receive notifications before cookies are stored

Please note that disabling essential cookies may affect website functionality, including checkout, account access, and shopping cart features.


Your Choices

You can control cookies by:

  • Adjusting your browser settings
  • Clearing browser cookies
  • Using browser privacy settings
  • Managing advertising preferences through Google, Meta, or other advertising platforms

Blocking certain cookies may limit some website features.


Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature.

Because there is currently no universal standard for responding to DNT signals, XSOOT may continue to operate cookies as described in this policy unless otherwise required by applicable law.


International Visitors

XSOOT serves customers in multiple countries.

Depending on your location, you may have additional rights regarding cookies and personal data under applicable privacy laws. Where required, we will request your consent before placing non-essential cookies on your device.


Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our business, technology, legal requirements, or website functionality.

Any updates will be published on this page with a revised "Last Updated" date.


Contact Us

If you have any questions regarding this Cookie Policy or how XSOOT uses cookies, please contact us:

XSOOT (SMC-Private) Limited

Website: https://www.xsoot.com

Email: support@xsoot.com

Contact Page: https://www.xsoot.com/contact-us

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM