At XSOOT (Private) Limited ("XSOOT," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.
This page explains your rights regarding the sale or sharing of personal information and how you can exercise those rights.
Our Commitment to Your Privacy
Privacy is an important part of the XSOOT shopping experience.
We collect only the personal information necessary to:
- Process your orders
- Deliver your purchases
- Provide customer support
- Improve our website
- Prevent fraud
- Comply with legal obligations
- Enhance your shopping experience
We are committed to handling your information responsibly and transparently.
Does XSOOT Sell Personal Information?
No.
XSOOT does not sell your personal information to third parties for money or other valuable consideration.
We do not operate a business that buys or sells customer personal information.
What Does "Share" Mean?
Some privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), define "sharing" broadly. It may include providing certain information to advertising or analytics partners for purposes such as personalized advertising or measuring campaign performance.
Like many online businesses, XSOOT may use trusted third-party services that help us:
- Measure website performance
- Analyze visitor behavior
- Improve website functionality
- Measure advertising effectiveness
- Deliver relevant advertisements
These services may use cookies or similar technologies as described in our Cookie Policy.
Information We May Collect
Depending on how you use our website, we may collect:
Identity Information
- Name
- Username
- Account information
Contact Information
- Email address
- Phone number
- Shipping address
- Billing address
Order Information
- Products purchased
- Order history
- Payment status
- Delivery information
Device Information
- IP address
- Browser type
- Device type
- Operating system
Website Activity
- Pages viewed
- Products viewed
- Shopping cart activity
- Search history
- Referral source
- Website interactions
Marketing Preferences
- Newsletter subscriptions
- Communication preferences
- Promotional interests
Why We Collect Personal Information
We collect information to:
- Process orders
- Ship products
- Verify payments
- Prevent fraud
- Respond to customer inquiries
- Improve website performance
- Personalize your shopping experience
- Measure advertising performance
- Comply with legal obligations
Third-Party Service Providers
To operate our business, we work with trusted service providers that help us provide our services.
These may include:
- Payment processors
- Shipping and logistics providers
- Fraud prevention services
- Customer support platforms
- Website analytics providers
- Marketing and advertising partners
- Email service providers
- Cloud hosting providers
These providers are permitted to process personal information only as necessary to perform services on our behalf and in accordance with applicable privacy laws.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Know what personal information we collect.
- Request access to your personal information.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Request a copy of your personal information.
- Object to or restrict certain processing activities where applicable.
- Opt out of the sale or sharing of personal information where required by law.
- Withdraw consent where processing is based on consent.
We will respond to eligible requests in accordance with applicable legal requirements.
How to Opt Out
If applicable under your local privacy laws, you may request that XSOOT not sell or share your personal information for targeted advertising purposes.
You may submit your request by contacting us:
Email: privacy@xsoot.com
or
Support: support@xsoot.com
Please include:
- Your full name
- Email address
- Country of residence
- Description of your request
We may need to verify your identity before processing your request.
Cookie Preferences
Many advertising technologies use cookies and similar tracking technologies.
You can control certain tracking by:
- Adjusting your browser settings
- Managing your cookie preferences
- Clearing cookies from your device
- Using available privacy controls offered by advertising platforms
For more information, please review our Cookie Policy.
Authorized Agents
Where permitted by applicable law, you may authorize another individual to submit a privacy request on your behalf.
We may request additional information to verify the authority of the authorized agent before processing the request.
Children
XSOOT does not knowingly sell or share the personal information of children or knowingly collect personal information from children under the age required by applicable law without appropriate authorization.
International Customers
XSOOT serves customers in multiple countries.
Privacy rights vary depending on your country or region. We are committed to honoring applicable privacy rights under the laws that apply to our operations and our customers.
Changes to This Policy
We may update this policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.
The latest version will always be available on this page with the updated "Last Updated" date.
Contact Us
If you have questions about this policy or wish to exercise your privacy rights, please contact us:
XSOOT (SMC-Private) Limited
Website: https://www.xsoot.com
Email: privacy@xsoot.com
Support: support@xsoot.com
Contact Page: https://www.xsoot.com/contact-us
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM